The Right Start For Your Puppy

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Full payment is required to confirm your appointments.

Private Lessons are non-refundable and non-transferrable. We do not offer refunds on unscheduled lessons. All sales and payments are final.

One Smart Dog, LLC reserves the right to terminate the training contract at any time before or during its term if Trainer determines that a danger exists to the health and safety of the public, Trainer, owner or dog. Should the Trainer or Owner terminate the training contract at any time prior to completion, all fees are non-refundable and non-transferable.

Contracts for on-going training are automatically terminated if we do not hear from the client for a period of 30 days.  After 30 days, on-going training contract will cease.  No refund will be issued for any lessons or classes remaining on contract.

Client Cancellation/Rescheduling: Cancellations made less than 24 hours prior to the scheduled consultation may result in forfeiture of the session fee.

Our services are not guaranteed. Dog behavior is not static and can change over time due to developmental periods, aging, and health. Pet owners influence their dog’s behavior and must do the assigned training homework for optimal results.

Clients are responsible for providing the necessary materials needed for training. Including, but not limited to: treats, toys, leash, collar, harness, etc.

One Smart Dog uses reward-based methods that are backed by science to modify your dog's behavior.  Because a reward makes your dog more likely to repeat the behavior, positive reinforcement is one of your most powerful tools for shaping or changing your dog’s behavior.  The use of pain, fear, or intimidation may lead to fear or aggression.

All no-show sessions will be forfeited automatically. There is $25 no-show fee that must be paid after a missed appointment within 24 hours in order to continue training.